Warranty

"Steve is a brilliant woodworker and gets better with each production. I love it so much I just bought another instrument from this amazing craftsman." 20021-X

Buying a musical instrument designed to become part of your family requires trust by the buyer (you) and commitment by the seller (me). I will personally stand by every SBC Banjo (since I make them). My primary concerns to customers include:

· Deliver a Quality, Solid Hand Crafted Banjo

· Tone and Playability

· Craftmanship and Appeal – Pride in Ownership

· Customer Service

· Receiving Referrals and Recommendations – Tell your friends

I want your STONE BANJO to be the banjo you reach for when you sit down to play....

The SBC warranty is simple

· Conditionally unconditional warranty on manufacture and workmanship of wood components, excluding normal wear and tear from use or abuse at the discretion of SBC (inspection required for determination).

· Obvious abuse or intentional damage will void warranty (have to make this statement).

· One year warranty on hardware or at SBC discretion.

· The SBC warranty applies to the original buyer/owner direct from SBC or buyer through SBC authorized consignment/seller/agent arrangements.

· Sorry, custom inlay work cannot be warrantied. SBC will text/email photos of custom inlay projects throughout the work for customer review/approval.

SBC can provide non-warranty repairs/work/modifications at a reasonable cost to be negotiated.


Thank You and I look forward to your business.

Steve Gerritsen, Owner and Banjo Builder