Warranty
"Steve is a brilliant woodworker and gets better with each production. I love it so much I just bought another instrument from this amazing craftsman." 20021-X
"Steve is a brilliant woodworker and gets better with each production. I love it so much I just bought another instrument from this amazing craftsman." 20021-X
Buying a musical instrument designed to become part of your family requires trust by the buyer (you) and commitment by the seller (me). I will personally stand by every SBC Banjo (since I make them). My primary concerns to customers include:
Buying a musical instrument designed to become part of your family requires trust by the buyer (you) and commitment by the seller (me). I will personally stand by every SBC Banjo (since I make them). My primary concerns to customers include:
· Deliver a Quality, Solid Hand Crafted Banjo
· Deliver a Quality, Solid Hand Crafted Banjo
· Tone and Playability
· Tone and Playability
· Craftmanship and Appeal – Pride in Ownership
· Craftmanship and Appeal – Pride in Ownership
· Customer Service
· Customer Service
· Receiving Referrals and Recommendations – Tell your friends
· Receiving Referrals and Recommendations – Tell your friends
I want your STONE BANJO to be the banjo you reach for when you sit down to play....
I want your STONE BANJO to be the banjo you reach for when you sit down to play....
The SBC warranty is simple
The SBC warranty is simple
· Conditionally unconditional warranty on manufacture and workmanship of wood components, excluding normal wear and tear from use or abuse at the discretion of SBC (inspection required for determination).
· Conditionally unconditional warranty on manufacture and workmanship of wood components, excluding normal wear and tear from use or abuse at the discretion of SBC (inspection required for determination).
· Obvious abuse or intentional damage will void warranty (have to make this statement).
· Obvious abuse or intentional damage will void warranty (have to make this statement).
· One year warranty on hardware or at SBC discretion.
· One year warranty on hardware or at SBC discretion.
· The SBC warranty applies to the original buyer/owner direct from SBC or buyer through SBC authorized consignment/seller/agent arrangements.
· The SBC warranty applies to the original buyer/owner direct from SBC or buyer through SBC authorized consignment/seller/agent arrangements.
· Sorry, custom inlay work cannot be warrantied. SBC will text/email photos of custom inlay projects throughout the work for customer review/approval.
· Sorry, custom inlay work cannot be warrantied. SBC will text/email photos of custom inlay projects throughout the work for customer review/approval.
SBC can provide non-warranty repairs/work/modifications at a reasonable cost to be negotiated.
SBC can provide non-warranty repairs/work/modifications at a reasonable cost to be negotiated.
Thank You and I look forward to your business.
Thank You and I look forward to your business.
Steve Gerritsen, Owner and Banjo Builder
Steve Gerritsen, Owner and Banjo Builder